Thank you very much for your ID scanner subscription, rental or purchase!
It might take a minute or two for your subscription to kick in on your device. If you are using an Android device you will need to restart our app.**
Your subscription email address must match the one you use to register your device. If you used a different email to register already, delete the app, re-download it and register with the one you used for payment.
If you ordered a scanner you will get an email from our sales department when your product ships. Here is a link to our camera and hardware ID scanner user guide.
Also, like us on Facebook and follow us on Twitter. Thanks!!!
** After you restart your device click Scan with Camera, add or link your venue, and you'll be set!
